Elevated error rate
Sep 23, 15:00 PDTResolved - The incident has been resolved. We apologize for the disruption and thank you for your patience.Sep 23, 15:00 PDTInvestigating - We have resolved the issue with elevated...
View ArticleDNS outage affecting some users
Oct 22, 22:29 PDTResolved - Amazon Web Services has reported that the DNS issue they were experiencing earlier has been resolved. We'll continue monitoring for issues but expect things to be back to...
View ArticleCustomers seeing 404 errors and site slowness
Oct 28, 14:46 PDTResolved - This incident has been resolved.Oct 28, 13:05 PDTInvestigating - We are currently investigating this issue.
View ArticleDatabase upgrade
Nov 26, 01:00 PSTCompleted - The scheduled maintenance has been completed.Nov 25, 22:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 25,...
View ArticleUpdate Database SSL Certificates
Jan 14, 23:39 PSTCompleted - The scheduled maintenance has been completed.Jan 14, 23:30 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 9,...
View ArticleDatabase maintenance
Apr 12, 02:53 PDTCompleted - The scheduled maintenance has been completed.Apr 12, 01:20 PDTVerifying - Verification is currently underway for the maintenance items.Apr 12, 00:00 PDTIn progress -...
View ArticleDNS issues affecting site
Jul 17, 14:58 PDTResolved - This incident has been resolved.Jul 17, 14:32 PDTInvestigating - We've identified a DNS issue from a downstream provider that is affecting many websites across the internet,...
View ArticleSystem-wide outage
Feb 13, 11:30 PSTResolved - The incident has been resolved.Feb 13, 11:24 PSTMonitoring - A fix has been implemented and we're monitoring the resultsFeb 13, 11:15 PSTIdentified - We've identified the...
View ArticleNo application access
Apr 29, 13:39 PDTResolved - This incident has been resolved.Apr 29, 13:06 PDTInvestigating - We are currently investigating this issue.
View ArticleDatabase upgrade
Dec 4, 03:00 PSTCompleted - The scheduled maintenance has been completed.Dec 4, 01:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 30, 15:55...
View ArticleAWS outage
Dec 15, 09:19 PSTResolved - This incident has been resolved.Dec 15, 08:10 PSTMonitoring - AWS reports that a fix has been made, and we're seeing performance go back to normal. We're continuing to...
View ArticleDatabase Maintenance
Jul 13, 01:45 PDTCompleted - The scheduled maintenance has been completed.Jul 13, 01:15 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 12,...
View ArticlePayroll - Degraded Performance
Jul 20, 13:02 PDTResolved - Issue resolved.Jul 20, 12:59 PDTUpdate - We are continuing to investigate this issue.Jul 20, 12:58 PDTInvestigating - Our payroll partner is currently experiencing degraded...
View ArticlePayroll Companies cannot add new employees correctly for payroll.
Aug 17, 10:18 PDTResolved - This incident has been resolved as of 1:12pm ET / 10:12am PT.Aug 17, 09:21 PDTUpdate - We are continuing to investigate this issue.Aug 17, 09:19 PDTInvestigating - Our...
View ArticleElevated error rates across multiple endpoints
Mar 27, 21:00 PDTResolved - From 9:05 PM PT - 10:04 PM PT there were elevated error rates across multiple endpoints, resulting in some pages and parts of the web and mobile applications failing to...
View ArticleDatabase Upgrade
Oct 1, 02:30 PDTCompleted - The scheduled maintenance has been completed.Oct 1, 00:30 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 30, 02:00...
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